jilbat's Privacy Policy

1 Personal Identification Information

During account registration we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (for KYC verification)
• Residential address
• Your chosen username and password

2 Financial and Payment Information

We collect information about your payment methods in order to process transactions. This includes bKash, Nagad, Rocket, or Upay account numbers and bank account details. We do not store full card numbers or banking passwords. All financial transactions are protected by SSL encryption.

3 Automatically Collected Technical Information

When you visit our site, the following information is collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Referral URL and click data
• Cookie and local storage data

4 Gaming Activity Information

We keep gaming logs to improve your experience on our platform and to ensure responsible gaming. This includes bet amounts, win and loss history, which games were played, and how long games were played. This information is never sold to third parties.

1 Payment Processing Partners

Necessary information is shared with the relevant payment provider to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer. This information is used solely for the purpose of verifying and completing transactions.

2 Technology and Service Providers

Operational information may be shared with technology partners who assist in running our platform. All such partners are contractually bound to follow the same strict privacy rules as we do.

3 Legal Obligations

It is our legal responsibility to disclose information in response to applicable laws in Bangladesh, court orders, or valid requests from regulatory authorities. In such cases we provide only the minimum information required.

1 SSL/TLS Encryption

All data transmission on our website and app is protected by 256-bit SSL encryption. This ensures that no third party can read your information while it is being sent over the internet.

2 Secure Data Storage

All stored personal information is kept in encrypted databases. Passwords are never stored in plain form — they are stored only in hashed and salted form.

3 Access Control

Access to your information is restricted to authorised staff who need it to carry out their responsibilities. All access is logged and reviewed regularly.

4 Two-Factor Authentication (2FA)

We offer the option to enable two-factor authentication to increase the security of your account. Keeping this enabled protects your account from unauthorised access.

1 Active Account Data

We will store your complete profile information for as long as your account remains active. This information is used to provide you with uninterrupted service.

2 Data After Account Closure

If you request account closure, we are required by legal obligations to retain certain information (particularly financial transaction records) for up to five (5) years. After this period the data is securely deleted or anonymised.

3 Technical Logs

Automatically collected technical data (server logs, IP logs, etc.) is generally deleted after 90 days. This period may be extended if required for a security investigation.

1 21+ Age Limit

jilbat's services are for users aged 21 and over only. We verify age at registration and do not allow any minor to open an account. If we become aware that a minor has registered, their account is closed immediately and all collected information is deleted.

2 Advice for Parents

Parents are requested to monitor their minor children's internet use and to use parental control software where necessary. If you suspect that a minor is using our platform, please notify us immediately at [email protected].

jilbat may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• A notification will be displayed on the main page of the website.
• The date of the change will be updated at the top of this page.

If you continue to use our platform after the changes, it will be assumed that you have agreed to the updated policy. We therefore recommend checking this page regularly.