jilbat Responsible Gaming — Stay Safe and Well
jilbat believes gaming should be a source of enjoyment — not stress or problems. Use our tools and guidelines to play safely.
What is Responsible Gaming and why does it matter?
Responsible gaming means keeping gaming a limited and mindful part of your entertainment — where you control how much time and money you spend. jilbat always wants its users to have a healthy and enjoyable experience. Gaming should never be a source of financial trouble, family tension, or mental stress.
Many people in Bangladesh enjoy cricket betting, slots, or live casino games for entertainment. But for some, it can get out of control. That is why jilbat provides various tools and support to help you always stay within your limits. Our goal is to ensure a safe, transparent, and responsible gaming environment for every player.
Remember: Gaming is never a substitute for income. Winning is not guaranteed on any bet. Only play with money that, if lost, will not affect your daily life.
Our Safety Tools and Features
These powerful tools are available to you at jilbat for responsible gaming.
Deposit Limit
Set a limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Minimum deposit is ৳300.
Time-Out Feature
If you feel you need a short break, take a time-out from 24 hours up to 30 days. During this time your account will be temporarily closed.
Self-Exclusion
If you want a longer break, choose self-exclusion. It cannot be reversed before the chosen period ends — it is designed for your protection.
Session Time Limit
Set a limit on how long you play each session. When the time is up, the system will automatically log you out.
Loss Limit
Protect yourself from losing more than a set amount. Once you set a daily, weekly, or monthly loss limit, no further bets can be placed once that amount is reached.
24/7 Support
Our Bengali-speaking live chat support is available around the clock for any issue. You can also talk to us about gaming concerns.
For Ages 21 and Over Only
To open an account and play at jilbat, you must be 21 years of age or older. We follow the necessary verification process to keep underage individuals away from gaming. If a minor you know uses your device, please log out of your account and keep your password private.
Recognise the Warning Signs
When gaming turns from entertainment into a problem, certain signs appear. If you notice these signs in yourself or someone close to you, seek help promptly.
Remember, asking for help is not a sign of weakness — it takes courage. jilbat is always here for you.
- Spending beyond your budget — betting more than you planned to spend.
- Continuing to play in order to recover lost money ("chasing losses").
- Prioritising gaming over family, friends, or work.
- Lying to or hiding information from loved ones about your gaming.
- Repeatedly returning to gaming even after trying to stop — being unable to control yourself.
- Feeling anxious, worried, or irritable about gaming.
- Taking on debt or borrowing money from others to fund gaming.
- Gaming thoughts disrupting your sleep, eating, or daily activities.
6 Key Habits for Responsible Gaming
Follow these habits for safe and enjoyable gaming at jilbat.
Set a Budget
Decide how much money you will spend before you start playing. If you reach that limit, stop for the day — no matter the outcome.
Set a Time Limit
Decide in advance how long you will play each day. Use a session timer and take a break when your set time is up.
See It as Entertainment
Think of gaming as entertainment — like watching a film or enjoying a cricket match — not as a source of income.
Never Play to Recover Lost Money
Start every game accepting that you may lose. Trying to "win back" lost money only increases the risk of losing more.
Play with a Clear Head
Avoid gaming when you are under stress, angry, or feeling down. Your ability to make decisions is reduced in these moments.
Ask for Help When You Need It
If you have doubts about your gaming habits, do not wait — contact our 24/7 live chat support. Asking for help is always the right decision.
Contact Us for Help
If you feel gaming is causing problems in your life, we are always here for you.
Live Chat Support
Reach our Bengali-speaking live chat support at any time, day or night. You can share any questions or concerns about responsible gaming with us.
Email Support
To send a request related to self-exclusion, account closure, or deposit limits, email us at: [email protected]
Account Closure Request
If you feel gaming is having a negative impact on your life, you can contact us via live chat or email to request that your account be permanently closed.
Common Questions about Responsible Gaming
Play safely at jilbat, enjoy the experience
Play responsibly — use our tools and contact support whenever you need.